Help from the Winevery team
Let’s get it sorted.
For wine records, account access, billing or the Claude connector, contact our support team.
Contact support
Put “Winevery” in the subject. Include the page or feature, what you expected and what happened. For an account question, write from your account email if you can. For billing, include the invoice reference rather than payment-card details.
Account access
Use password recovery for an email-and-password account. If you joined through Google, use the same Google account. Support may ask you to verify account ownership before making a private-data change.
Claude connector help
Start with the setup and troubleshooting guide. The MCP endpoint is a protocol URL, so HTTP 405 in a browser is expected. It requires No sign in. For an error, include the tool name, approximate time and a non-sensitive example. HTTP 429 means you should wait one minute before retrying.
Privacy and security requests
For an account export, correction or deletion request, use the subject “Winevery privacy request”. For a suspected vulnerability, use “Winevery security report” and follow the security reporting guidance. Do not send passwords, access tokens, complete payment details or another person’s private records.